-
Scheduled maintenance - January 28, 2018 - JIRA integration
-
Service Incident - January 18th, 2018 - Pod 5 Green screens
-
Service Incident - January 11, 2018 - Chat login & disconnection issues
-
Service Incident - January 2nd, 2018 - Answer Bot Issue
-
Service Incident - December 28th, 2017 - POD 6 Performance Issues
-
Service Incident - December 19th, 2017 - Insights errors
-
Service Incident - December 18th, 2017 - Guide inaccessible for customers with non-Latin character sets
-
Service Incident - December 16th, 2017 - POD 13 Access Issues
-
Service Incident - December 15th, 2017 - Facebook Private Message Issues
-
Zendesk Talk: Changes to Twilio GLL IP Address Whitelist - December 15, 2017
-
Insights Scheduled Maintenance - Sunday, December 10th, 2017
-
Scheduled maintenance - February 10 - Subscription services (Self-service legacy Chat customers)
-
Service Incident - December 8th, 2017 - Intermittent search errors, Pod 11
-
Service Incident - December 4th, 2017 - Insights dashboards unavailable
-
Service Incident - November 17th, 2017 - POD 14 Outage
-
Service Incident - November 15th, 2017 - ISP Issues
-
Service Incident - November 12th, 2017 - Attachment Issues POD 15
-
Insights Scheduled Maintenance - Sunday, November 19th, 2017
-
Service Incident - November 6th, 2017 - ISP Issues
-
Service Incident - November 6th, 2017 - Performance issues, Pods 5, 6, & 9
-
Service Incident - November 3rd, 2017 - PODs 4 & 8 Performance Issues
-
Service Incident - November 2nd, 2017 - PODs 4 & 8 Performance Issues
-
Service Incident - November 2nd, 2017 - Pod 6 Talk Outage
-
Service Incident - October 23rd, 2017 - POD 3 Support performance issues
-
Service Incident - October 20th, 2017 - PODs 3/7/10/11 Access Issues
-
Service Incident - October 16th, 2017 - Login issues, Pods 13 & 14
-
Service Incident - October 9th, 2017 - Ticket creation delays on POD 14
-
Service Incident - October 5th, 2017 - Jira Integration Issues, All Pods
-
Service Incident - September 28th, 2017 - Mobile Notification Issues - POD 14
-
Service Incident - September 25th, 2017 - Insights Performance issues All PODs
-
Scheduled maintenance - January 28, 2018 - JIRA integration
-
Service Incident - January 18th, 2018 - Pod 5 Green screens
-
Service Incident - January 11, 2018 - Chat login & disconnection issues
-
Service Incident - January 2nd, 2018 - Answer Bot Issue
-
Service Incident - December 28th, 2017 - POD 6 Performance Issues
-
Service Incident - December 19th, 2017 - Insights errors
-
Service Incident - December 18th, 2017 - Guide inaccessible for customers with non-Latin character sets
-
Service Incident - December 16th, 2017 - POD 13 Access Issues
-
Service Incident - December 15th, 2017 - Facebook Private Message Issues
-
Zendesk Talk: Changes to Twilio GLL IP Address Whitelist - December 15, 2017
-
Insights Scheduled Maintenance - Sunday, December 10th, 2017
-
Scheduled maintenance - February 10 - Subscription services (Self-service legacy Chat customers)
-
Service Incident - December 8th, 2017 - Intermittent search errors, Pod 11
-
Service Incident - December 4th, 2017 - Insights dashboards unavailable
-
Service Incident - November 17th, 2017 - POD 14 Outage
-
Service Incident - November 15th, 2017 - ISP Issues
-
Service Incident - November 12th, 2017 - Attachment Issues POD 15
-
Insights Scheduled Maintenance - Sunday, November 19th, 2017
-
Service Incident - November 6th, 2017 - ISP Issues
-
Service Incident - November 6th, 2017 - Performance issues, Pods 5, 6, & 9
-
Service Incident - November 3rd, 2017 - PODs 4 & 8 Performance Issues
-
Service Incident - November 2nd, 2017 - PODs 4 & 8 Performance Issues
-
Service Incident - November 2nd, 2017 - Pod 6 Talk Outage
-
Service Incident - October 23rd, 2017 - POD 3 Support performance issues
-
Service Incident - October 20th, 2017 - PODs 3/7/10/11 Access Issues
-
Service Incident - October 16th, 2017 - Login issues, Pods 13 & 14
-
Service Incident - October 9th, 2017 - Ticket creation delays on POD 14
-
Service Incident - October 5th, 2017 - Jira Integration Issues, All Pods
-
Service Incident - September 28th, 2017 - Mobile Notification Issues - POD 14
-
Service Incident - September 25th, 2017 - Insights Performance issues All PODs
