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Bianca Llamas

  • Total activity 125
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Activity overview

Latest activity by Bianca Llamas
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    Bianca Llamas created an article,

    Release Notes thru 2017-06-30

    Zendesk Support New No new features this week. Fixed Improved image resizing for incoming images that do not include width and height properties, or when they come from Gmail with "original...

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    Bianca Llamas created an article,

    Release Notes thru 2017-04-28

    Zendesk Support New Warning message for when Support trial user tries to click "Proceed to Checkout". Fixes/Updates Fix Help Center creation from Mobile SDK onboarding (HC was being cr...

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    Bianca Llamas created an article,

    Release Notes thru 2017-04-21

     Zendesk Chat New Focus on transfer agent input box when agent clicks on Transfer Agent to save one click. Fixes/Updates Fixed the issue that was not allowing a few customers to add/delete short...

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    Bianca Llamas created an article,

    Release Notes thru 2017-04-14

      Zendesk Support New Voice Dialer now allows customer to edit the number without the cursor jumping to the end. Modified text used for overdue invoice notifications. Modified Talk setup link text...

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    Bianca Llamas created an article,

    Release Notes thru 2017-04-07

      Zendesk Support New Added alerts about overdue invoices for non-credit card customers. Added check for null comments so they no longer cause errors in audits. Updated the user edit drop-down so ...

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    Bianca Llamas created an article,

    Release Notes thru 2017-03-31

      Zendesk Chat New RTM Maintenance Window this Friday, see details here. Fixes/Updates Adding "~" to allow regex in REST API OAuth client setup Fixed visitor Facebook login via widget ...

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    Bianca Llamas created an article,

    Release Notes thru 2017-03-24

      Zendesk Support New Nothing new this week.  Fixes/Updates Improved performance when accounts have many Brands.  -------------------------------------------------------------------------------...

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    Bianca Llamas created an article,

    Release Notes thru 2017-03-17

      Zendesk Talk New Call Monitoring, with a live calls table and the ability to Listen in on and Barge into calls is now a feature of Talk Advanced. Full announcement is here.  Fixes/Updates Upda...

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    Bianca Llamas created an article,

    Release Notes thru 2017-03-10

    Zendesk Support  New Nothing new this week.  Fixes/Updates Fixes to improve field focus when switching pages in paginated interfaces. Small performance improvements in Support agent interface. F...

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    Bianca Llamas created an article,

    Release Notes thru 2017-03-03

    Zendesk Support  New Nothing new this week.   Fixes/Updates Small tweaks to the editor styling to fix small styling inconsistencies between internal and public mode. ---------------------------...