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Neil Weldon

  • Total activity 14
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Activity overview

Latest activity by Neil Weldon
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    Neil Weldon created an article,

    Release notes through 2018-10-21

    Zendesk Support New Skills-based Routing: We've provided a new setting to let Admins control whether or not the skills box appears on tickets. They can also make the box visible (but not update-ab...

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    Neil Weldon created an article,

    Release notes through 2018-10-06

    Zendesk Support New Stuff In an effort to contribute to our goals of making features in our user interfaces available via our API, we have made Support Custom Roles CRUDable, and many Support acco...

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    Neil Weldon created an article,

    Release notes through 2018-02-23

    Apps Marketplace  indicates the app is available for Zendesk Chat.  indicates the app is available for Zendesk Support. New: Clubhouse () Clubhouse is intuitive and easy-to-use project management...

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    Neil Weldon created an article,

    Release notes through 2018-02-16

    Apps Marketplace  indicates the app is available for Zendesk Chat.  indicates the app is available for Zendesk Support. New: Iridize () Iridize is an enterprise platform for personalized, context...

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    Neil Weldon created an article,

    Release Notes thru 2018-02-02

    Apps Marketplace updates  indicates the app is available for Zendesk Chat.  indicates the app is available for Zendesk Support. New: Helpshift () Helpshift is a digital customer service platform....