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Andrew Reback

  • Total activity 24
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Activity overview

Latest activity by Andrew Reback
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    Andrew Reback created an article,

    Release Notes Through 2018-11-23

     Zendesk Chat New Update to ticket creation behaviour went live on Monday November 19th. Learn more Fixed Improved reliability of sending emails   Zendesk Message Issue & Resolution ...

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    Andrew Reback created an article,

    Release Notes Through 2018-11-16

      Zendesk Support New We released Public APIs for Skills-based Routing in Support, including developer documentation (available on the developer portal here). These new APIs will allow developers ...

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    Andrew Reback created an article,

    Release notes through 2018-11-09

      Zendesk Connect Fixed Fixed a bug on campaign dashboard that would cause overlapping components if a large number of campaigns cards were present Fixed a bug that caused loading GIFs to show as ...

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    Andrew Reback created an article,

    Release Notes Through 2018-03-30

    Apps Marketplace   indicates the app is available for Zendesk Chat.  indicates the app is available for Zendesk Support. New: Signature 4 Groups () Signature 4 Groups  allows your Zendesk admin t...

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    Andrew Reback created an article,

    Release Notes through 2018-03-23

    Apps Marketplace   indicates the app is available for Zendesk Chat.  indicates the app is available for Zendesk Support. New: 8x8 Virtual Office 2.2 () 8x8 Virtual Office 2.2 is the latest versio...

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    Andrew Reback created an article,

    Release Notes Through 2018-03-16

      Zendesk Talk  Fixes/Updates Allow for the configuration of Brand for the Talk and Web Widget configuration Resolved an issue with the Buy Talk button Zendesk Guide  New Google Documents Import...

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    Andrew Reback created an article,

    Release Notes through 2018-03-09

    Apps Marketplace  indicates the app is available for Zendesk Chat.  indicates the app is available for Zendesk Support. New: Ximble () Ximble is an intuitive, web-based scheduling and labor manag...

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    Andrew Reback created an article,

    Release Notes Through 2018-03-02

    Apps Marketplace  indicates the app is available for Zendesk Chat.  indicates the app is available for Zendesk Support. New: MonkeyLearn Ticket Classification () MonkeyLearn Ticket Classification...

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    Andrew Reback created an article,

    Release Notes thru 2017-07-14

    Zendesk Support New In Facebook child tickets, added a link pointing back to parent ticket. Reject calls when Radar service is down, and provide notification to user. Fixed No updates. --------...

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    Andrew Reback created an article,

    Release Notes thru 2017-07-07

    Zendesk Support New No updates. Fixed No updates. -------------------------------------------------------------------------------------------------------------------------  Zendesk Talk New No...