Lucia Otero Couselo created an article,
SUMMARY 11:56 UTC | 03:56 PT We can confirm issues affecting performance on Pods 17, 18, 19 & 20 are now resolved. 11:20 UTC | 03:20 PT We’re seeing improvement with performance & access i...
Lucia Otero Couselo created an article,
SUMMARY 15:25 UTC | 08:25 PT We have fixed the search issues affecting some of our customers on POD13. Please contact us if you continue to see issues. 15:11 UTC | 08:11 PT We are seeing improveme...
Lucia Otero Couselo created an article,
SUMMARY 13:19 UTC | 06:19 PT The issue impacting ticket Organizations has now been resolved. Thank you for your patience. 12:58 UTC | 05:58 PT We are rolling back a change which we believe has cau...
Lucia Otero Couselo created an article,
SUMMARY 11:47 UTC | 04:47 PT The issue impacting our apps framework has been resolved. Thank you for your patience. Postmortem to follow: https://help.zendesk.com/hc/en-us/articles/360001467727-Se...
Lucia Otero Couselo created an article,
SUMMARY 16:48 UTC | 08:48 PT The performance issues on Pod 3 are resolved. We're still investigating the root cause 16:28 UTC | 08:28 PT Based on our monitoring the performance issue in Pod 3 shou...