02:46 UTC | 18:46 PT
Service incident related to POD 20 server errors is now resolved. We will publish a post mortem on this service incident as soon as investigation is completed.
02:26 UTC | 18:26 PT
Customers on Pod 20 may experience a high rate of errors and slowness using Support, Guide & Talk. Our teams are investigating, we apologise for the inconvenience.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.