16:46 UTC | 08:46 PT
We’re happy to report that the access issues impacting some support customers are now resolved. Thank you for your patience.
16:03 UTC | 08:03 PT
We are continuing to investigate reports of access issues for Support Customers. If you continue to experience this issue, please contact firstname.lastname@example.org
15:38 UTC | 07:38 PT
We’re currently investigating issues accessing the agent interface for Support customers. More info shortly.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.