16:38 UTC | 09:38 PT
We’re seeing improvements in search services in Guide. If you’re still experiencing issues, please reach out to us.
15:55 UTC | 08:55 PT
We are investigating reports of intermittent search issues on our Guide product for pods 8 and 9. More info to come.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.