03:57 UTC | 20:57 PT
We’re happy to report that the performance incident for Guide has been resolved. Please reload your Guide and let us know if you experience any issues. Thank you.
03:44 UTC | 20:44 PT
We are seeing continued performance improvement on Guide for some Pod 13 customers. Please let us know if issues continue to persist so we can investigate further.
03:14 UTC | 20:14 PT
We are seeing some improvements on Guide performance for some Pod 13 customers. We continue to work to mitigate these issues.
02:52 UTC | 19:52 PT
Our Operations team continue to investigate the issues impacting Guide for some Pod 13 customers. Thank you for your patience.
02:32 UTC | 19:32 PT
We are currently investigating loading issues on Help Center on Pod 13.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.