9:00am GMT+1/01:00am PST
We are investigating issues related to Voice service. We will update you shortly. Apologies for any inconvenience.
9:45am GMT+1/01:45am PST
We are still investigating issues related to our Voice service. Apologies for the inconvenience.
10:25am GMT+1/02:25am PST
We continue to work on the issue impacting our Voice Service for some of our customers. Thank you for your patience.
11:00am GMT+1/03:00am PST
Our team is still working on the issue impacting our Voice Service for some of our customers located on our European Data Center.
12:15pm GMT+1/04:25am PST
The issues affecting Voice have been identified as relating to one of our providers. We are working together to resolve the issues asap.
13:40pm GMT+1/05:40am PST
The issues affecting Voice services have now been resolved. Post-mortem to follow shortly
This incident may or may not be related to a fault on our Voice provider's side. We are still investigating the root cause and will follow up with more information as soon as it's available.
FOR MORE INFORMATION
Please subscribe to this article for regular updates until the issue is resolved. If you aren't subscribed to our Twitter feed, we encourage you to do so in order to get the most current information about any service issues. We also record all site outages on our system status page where you can see the past 12 months of service uptime. If you have questions about this issue, please open a ticket with us by sending a note to firstname.lastname@example.org.