As of 8:25 AM GMT+1/00:25AM PST. We are working to resolve the following service incident:
We are investigating connection problems for some customers located in the EU region. More information to follow.
9:05 AM GMT+1/01:05AM PST:
We have confirmed reports of a service disruption affecting our EMEA data center. We are working toward resolution.
9:20 AM GMT+1/01:20AM PST:
All known issues related to this incident have been resolved. We will publish a post-mortem on these events as soon as it is completed.
This incident was due to intermittent issues experienced by our network provider and affected a small group of customers. Reports of problems with Zendesk subsided as the issue was resolved on our provider's side.
FOR MORE INFORMATION
Please subscribe to this article for regular updates until the issue is resolved. If you aren't subscribed to our Twitter feed, we encourage you to do so in order to get the most current information about any service issues. We also record all site outages on our system status page where you can see the past 12 months of service uptime. If you have questions about this issue, please open a ticket with us by sending a note to email@example.com.