17:47 UTC | 09:47 PT
The backlog has been cleared and performance has returned to normal in our EU Data Center.
16:14 UTC | 08:14 PT
We are continuing to monitor and clear the backlog in the EU data center. Updates to follow when resolved.
14:55 UTC | 06:55 PT
Work continues on clearing the backlog in order to fully mitigate today's performance issues in EU data centre. More info once fixed.
14:10 UTC | 06:10 PT
Our Operations Team has found the root cause of the performance issue and we continue to work on cleaning up the backlog.
13:49 UTC | 05:49 PT
We're starting to see improvements to our service. Our Operations team continue to troubleshoot to full resolution, more to follow.
13:39 UTC | 05:39 PT
We are continuing to investigate performance issues in our EU datacenter impacting our services.
13:20 UTC | 05:20 PT
We are investigating further performance issues in our EU data centre, with significant impact to Zendesk Voice service. More to follow.
FOR MORE INFORMATION
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