19:20 UTC | 12:20 PT
Access issues affecting our west coast data center have been resolved.
18:42 UTC | 11:42 PT
We continue to work on resolving access issues affecting some customers on our west coast customers
18:32 UTC | 11:32 PT
We've identified the issue causing access issues for our west coast customers and are working to resolve.
18:08 UTC | 11:08 PT
We are experiencing access issues affecting customers on our Sacramento data center.
A configuration change was rolled out in preparation for scalability improvements. This change resulted in a restart and reinstall of our database management system which left the database hosts no longer running active processes. Our Database Admin team and Operations Engineers worked to recover and correct status, which was completed within two hours. In the future, we will be changing the way we roll out configuration changes to ensure this does not reoccur.
FOR MORE INFORMATION
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