Zendesk Voice
New
- Beta for creation of tickets for abandoned calls which is available to customers on Advanced Voice may still be signed up for here.
Fixes/Updates
- You can alphabetically order the selection list for greetings in the numbers tab.
-------------------------------------------------------------------------------------------------------------------------------------------
Zopim Chat
New
- Ability to disable keyboard shortcuts.
- "?" will bring up full list of keyboard shortcuts.
Fixes/Updates
- Allow say Javascript API to work correctly, assign the chat to the correct department immediately after being set, using setVisitorDepartment Javascript API.
- Links to URLs with the same hostname as current page in the widget now works properly.
- Fixed a bug which caused the Hybrid Assignment Mode onboarding notice to show up every session.
---------------------------------------------------------------------------------------------------------------------------------------------
No new updates for Zendesk, Mobile, Help Center, and Apps Marketplace.
Comments
0 comments
Please sign in to leave a comment.