Build your first Support app - Part 1: Laying the groundwork Follow



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    Patrick Thomas

    On Windows 10, in addition to 32-Bit Ruby 2.3.3, I had to install the Ruby Development Kit (for use with 32 Bit versions): download, make a "devkit" folder under the c:/RubyXX directory and expand it into there, simply to remember where it is.

    In that folder, run "ruby dk.rb init" and "ruby dk.rb install".

    For good measure, one should set the RUBYOPT environment variable to "-E utf-8".

    Only then could I gem-install the Zendesk apps tools.

    From then on, it worked well (except that reloading the App iframe within Zendesk does not work, always have to reload the entire page, but maybe I am overlooking something).

    Also, I don't use jQuery for templating but Vue.js instead, but thats just a matter of personal preference and curiosity.


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    Patrick Thomas

    Sorry, "not using handlebars" for templating. Also, not using jQuery at all.

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    Nicole Relyea

    Thanks for helping out, Patrick. Also, I see that this is your first post - welcome to the community!

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    Alex Rojo

    I'm following the tutorial but when I test under Chrome I get this message at Javascript Console:

    Uncaught ReferenceError: $ is not defined
    at main.js:1

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