Common tasks for the Zendesk Support API Follow

Comments

5 comments

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    John Dumbrille

    no link to using the API to add and update articles

  • Avatar
    Charles Nadeau

    Thanks, John. I added a link to the HC API docs.

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    Matan Merom

    The ticket importing api doc link is broken...

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    Charles Nadeau

    @Matan. Thanks. It's working again.

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    Nick Wurm

    Any real-world examples or use-cases that you could share the details of?

    For an API novice like myself, the examples and concepts are easy to understand at a high level, but I'm struggling to identify opportunities for our own business and systems where API could be leveraged.

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