10:23 UTC | 02:23 PT
We have now had confirmation that the incident related to Zendesk Insights has been solved.
09:56 UTC | 01:56 PT
We are currently experiencing issues with Zendesk Insights, more to follow
The GoodData platform experienced intermittent issues between 8:48 and 9:56 UTC. The problem was caused by failed internal maintenance operations, and surfaced for customers by displaying errors when accessing dashboards/reports. GoodData engineers identified and addressed the issue, which resulted in normal Insights service for our customers.
FOR MORE INFORMATION
For current system status information about your Zendesk, check out our system status page. During an incident, you can also receive status updates by following @ZendeskOps on Twitter. The summary of our post-mortem investigation is usually posted here a few days after the incident has ended. If you have additional questions about this incident, please log a ticket with us.