Release Notes thru 2017-03-10 Follow

Comments

9 comments

  • Avatar
    Vincent Hill

    Were there any recent changes to the APIs? We just encountered a bug that was resolved by rolling back Search API to a previous version.

  • Avatar
    Benedikt Pruys

    We also have problems with the search api.

  • Avatar
    Joel Hellman

    I got a bug in app today too, unrelated to the search API, and believe some things have changed, but I'll leave it to Zendesk to comment because I know little of what exactly has changed.  

  • Avatar
    Jessie Schutz

    Hey guys!

    I looks like a couple people have reported a similar issue with the search API. We have a problem ticket open about it and we're working on it even as we speak!

    In the meantime, we recommend that you roll back to the previous version of the Search API until we figure out what's going on.

    If you haven't already submitted a ticket, I'd recommend you do so we can get it added to our Problem ticket. Any additional information will help us get to the root of the problem!

  • Avatar
    Jessie Schutz

    Joel, have you submitted a ticket about the issue you're having? 

  • Avatar
    Joel Hellman

    It was an update made by one of the teams doing interface stuff in Zendesk that affected one of my apps. I found the change and fixed my app, so it's fine. Thanks! 

  • Avatar
    Benedikt Pruys

    @Jessie How can we roll back to the previous version of the Search API?

  • Avatar
    Jessie Schutz

    Hey Benedikt, I'll see what I can find out...API stuff is out of my wheelhouse. :)

  • Avatar
    James Sanford

    Hey Benedikt!

    I'm going to go ahead and pull you into a ticket so that I can gather your account information and look into this for you!

    Please keep an eye out for an email from me regarding this request - thanks!

     

Please sign in to leave a comment.

Powered by Zendesk