Follow this article to be updated when new event locations are announced.
Join our team of experts for a live, classroom style event in a city near you. This full day of deep-dive product training and hands-on exercises will enhance your Zendesk Admin skills.
Upcoming Events:
- San Francisco, CA - November 12-14, 2018 - Register Now
- 101 Admin Track
- 201 Admin Track
- Agent Track
- Developer Track
- Certification Exam
How will the sessions be structured?
All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers and customer advocates. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.
Certification
The Zendesk Support Administrator certification shows that you have the necessary knowledge to implement, configure, and manage an Enterprise account of Zendesk Support. Check out our webpage, the exam guide and the FAQ to learn more. We hope you can join us! Questions? Email wwtraining@zendesk.com and we'll get back to you right away.
Comments
20 comments
We've added two new events to the lineup. Join us in Atlanta on May 17 or NYC on May 19. In New York City, we'll be debuting our new track for experienced Admins!
We hope there are more events for experienced admins coming! Thanks for doing this. We'll be watching.
We've now added our first Seattle event to the calendar, where we'll be running our 101 Track for Support Admins on August 8. Come learn from our team of experts!
Please come to Boston, MA!
I'm excited to let you know that we've added a London event for November 14th! Registration is now open.
You can choose between our 101 and 201 Admin Tracks, as well as testing time slots for Certification!
Hi Mandy! We will be adding Q1 dates for the United States in the next week or so. If you click "Follow" on this article, I'll make sure you're notified when the new dates are posted.
We've just added a Chicago date to the calendar! Register today to reserve your seat for our 101 Track, 201 Track, or Certification Exam. Hope to see you there!
Hi,
Do you have plans to provide this training in Australia?
Hey,
Are there any similar events occurring in London, UK or in Europe in general?
Best
Zain
Hi Erin and Zain,
We are currently looking at the possibility of coming to both Australia and the UK in 2018. Please click "follow" on this article to be updated when we add new cities to the list! I'll be sure to let you both know when your locations are on the roadmap!
We've announced our upcoming Zendesk Training Day in NYC on May 18th! Check out the registration page for full details.
Join us in London on June 8th where we will be offering our training tracks for Beginner and Experienced Admins! Learn more via the registration page.
Hi Karen -
Are any training days planned for closer to DC/Baltimore area for this coming summer?
Best,
Todd
Hi Todd,
Not at this time, but we will continue to add cities and update this schedule in the coming months. If you follow this article, we can make sure you're updated each time we add new events to the list. I'll share your vote for DC/Baltimore with the team as well!
Thanks,
Karen
Hi Mandy,
You can see the full list of upcoming "Future of CX" events here. Our events team will add new cities as they're announced, so this is where you'll want to follow along.
Let me know if you have any other questions along the way!
We've added several new events to the calendar: Singapore (8/13), Melbourne (8/17), and San Francisco (11/12). We hope you can join us for one of our upcoming sessions!
We'll be adding several new sessions to the calendar in coming weeks, so stay tuned if you're looking for additional cities.
I'm pleased to announce our first ever Zendesk Training Day in Paris! Registration is now open for September 24th (101 Admin Track) and September 25th (201 Admin Track).
We hope to see you there!
Hoping to see an event in UK if possible in 2018/2019. Thanks!
Is there a chance spots will open up for the training day (11/12/18) in San Francisco? Or, do the training materials we receive at the end of the conference include the information from the training day?
Hi Kathleen!
I've reached out to our education team to see what I can find out for you. Stand by!
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